Jiffy.com Help

If your question is not answered below, please check out our FAQs section for more answers to commonly asked questions!


Jiffy 1st
items have our best stock and fastest delivery times.

An order of JIFFY 1st items is much more likely to be delivered the next day, compared to other orders.

Shopping for JIFFY 1st items makes it convenient and easy to find great products in stock. Availability can vary by color and size, so follow the JIFFY 1st badges on the product page to find your best options.

If you see the products you usually buy are not JIFFY 1st, consider trying a JIFFY 1st alternative instead. We’re sure you’ll love them!

Look for JIFFY 1st items, and add only JIFFY 1st products to your cart to get the full benefits.

Click Here to learn more about the benefits of JIFFY 1st products.

Shipping Information

Please refer to our Shipping section for more information about shipping.

Returns, Refunds, and Exchanges

Please refer to our Returns section for our return and exchange policies.

Missing, Wrong, or Damaged Items

We strive to get it right on every order. If your order isn’t to your satisfaction for whatever reason, please report a claim to our Orders Department within 72 hours of receiving your order.

A different problem with your order?

Please submit a request to our Orders Department.

Cancellations & Changes

Please submit a request using our Contact Us page. Kindly note that due to our fast shipping, we typically can't cancel or change an order after it has been placed, but we will always do our best!

Undelivered Orders

If an order cannot be delivered by the carrier and returned to our warehouse for whatever reason, the Returns policy is in effect.

Estimated Dates

Delivery dates provided in your cart and checkout are estimated. Delivery dates are not guaranteed. Jiffy.com does not provide shipping fee refunds, as a guarantee was not offered.

Use of Third Party Mark

We are a seller of third party products. Third party trademarks are shown to identify the source of the third party products, and are the property of the third parties. We may not be an authorized dealer of the third party manufacturers.

Consumer Review Policy

All reviews are submitted directly from customers regarding a past purchase. We encourage customers to give genuine and unbiased feedback. Reviews are never edited and are posted exactly as provided by the consumer. All reviews are screened and may be removed if the review…

  • Is deemed libelous, harassing, abusive, obscene, vulgar, or sexually explicit
  • Is inappropriate with respect to race, gender, sexuality, ethnicity or other intrinsic characteristic
  • Is unrelated to the product
  • Contains confidential or private information

If future order consideration is provided, it is done so automatically and not influenced by the review content.