I ordered 3 XL shirts and all 3 looked and felt like XXL's. I washed and dried them on HOT and they are all now the appropriate size. Only worn them a handful of times but no complains other than the original size.
Our church have ordered this style of Polo Shirt for about 3 years now. The polo shirt and style is all that and more. The quality and texture is great. Simply because of the V- Neck style our Women love it. Since I'm the one who does the ordering it affords we the opportunity to share all different styles with them and they always chose this style.